Financial Aid Counselor
Staff » Office of Financial Aid
Posted Tuesday, August 23, 2022

JOB TITLE:  Financial Aid Counselor
POSITION NUMBER: OF9998
HIRING SUPERVISOR: Director of Financial Aid
DEPARTMENT: Office of Financial Aid
TYPE:  Full-Time

SUMMARY:
The Financial Aid Counselor is responsible for various aspects of the financial aid process and enrollment management pertaining to financial aid. A balanced combination of organizational and critical thinking skills combined with customer service is required, as well as excellent attention to detail.

JOB DUTIES:


  • Interact with students/parents, university staff or other interested parties to assist with and provide courteous, accurate and timely information to requests or inquiries made in person, via email, phone and/or mail.

  • Provide counsel and advice students and families regarding the financial aid process for state, federal and private sources, and payment options.

  • Responsible for the administration of one or more state/federal/institutional financial aid programs or processes.

  • Responsible for occasional evening and weekend work hours for special events ensuring compliance with applicable regulations.


QUALIFICATION REQUIREMENTS:
The highest level of personal and professional integrity. Customer service focused, excellent interpersonal, time management, good judgment, and conflict resolution skills. Ability to work with a team and autonomously.

EDUCATION and/or EXPERIENCE: 
Bachelor’s Degree preferred and one – three years of financial aid experience, higher education experience or experience in a related detail oriented customer service environment. Experience with Ellucian Banner is strongly preferred.

Lawrence Technological University (LTU) conducts pre-employment screening on initial candidates for all positions, which may include but is not limited to, a criminal background check, verification of academic credentials, license, certifications, and/or verification of work history.

Lawrence Technological University is an Equal Opportunity Employer.

All applicants must submit a resume and cover letter to dcampbel1@ltu.edu.
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