Having Trouble Connecting to software off campus?

You can use any laptop or desktop to connect to Lawrence Tech’s network resources from off campus by using the Lawrence Tech VPN (Virtual Private Network) Service. The VPN that we use is called Global Protect. Lawrence Tech’s VPN service allows University faculty, staff and students to securely “tunnel” in and access network resources as if they were on campus. The resources affected by this are in this pdf. 

VPN  

Windows 10 Connection Directions

    1. Open your internet browser and navigate to https://gateway.ltu.edu.
    2. Login using your campus login ID and password.
    3. Select the correct VPN client for your computer, it will then automatically download.
    4. Navigate to your downloads folder and double-click the installation file, the program will then install.
    5. Navigate to the Windows icon on the lower left side of your screen, search for "GlobalProtect". 
    6. Open the program and under portal, select "https://gateway.ltu.edu"
    7. Enter your campus login ID and password.
You should now be connected to the VPN tunnel

Windows 8.1 Connection Directions

  1. Open your internet browser and navigate to https://gateway.ltu.edu
  2. Login using your campus login ID and password.
  3. Select the correct VPN client for your computer, it will then automatically download.
  4. Navigate to your downloads folder and double-click the installation file, the program will then install.
  5. Navigate to the Windows 8.1 tile menu, search for "GlobalProtect". Open the program and enter your campus login ID and password.
  6. Under portal, enter "gateway.ltu.edu".
  7. You should now be connected to the VPN tunnel.

Global Protect


Mac Connection Directions

- Open your internet browser and navigate to https://gateway.ltu.edu

- Login using your campus login ID and password
2019-04-12 02.07.49 pm.png

- Select the Mac 32/64 bit GlobalProtect agent link to automatically download the file

2019-04-12 02.08.07 pm.png
- Navigate to your downloads folder/location and double-click the GlobalProtect installation file
2019-04-12 04.10.28 pm.png

- Follow the prompts for install. At some point during the install, you will need to allow  Palo Alto to load. This may be indicated with a message indicting the System extension was blocked.

2019-04-12 03.50.38 pm.png

If it does not automatically open this system preferences window, you need to open it manually. This is done by clicking the apple icon in the top left corner of the screen. Click System Preferences, Security & Privacy. In the lower portion of the screen, you will see an allow button to be clicked in order to load the Palo Alto software. This only needs to be done once during install.

2019-04-12 03.51.02 pm.png

-Once installed, click the globe icon in the system menu in the top right of the screen.

-Within the Global Protect window that appears, Enter gateway.ltu.edu for the portal address and click Connect.



-Enter your campus username and password credentials and click Sign In.



 

GlobalProtect Troubleshooting

If you are having difficulty using GlobalProtect, please try following the steps below:

  1. Search for "Services" and click on "View local services"
  2. Find PanGPS, right click and click "Properties"
  3. Locate "Start-up Type" and set it to "Automatic"
  4. Click Apply and then OK.
  5. You may need to restart the computer. Once this is done, GlobalProtect should work.