Setting up a Zoom Meeting


Access Zoom from campus

Select "Schedule a New Meeting" in the upper right corner.


Schedule a zoom meeting

Start a zoom meeting

On the confirmation screen, select "copy the invitation" (to the right of "invite Attendees") and you can then place in a Canvas Announcement and/or email it to the students. note the URL for the meeting as well.

To start meeting immediately click "Start this Meeting"

This is the Zoom meeting space. If you do not see the icons at the bottom, simply roll your mouse over the bottom of the screen and they will appear.

Zoom Meeting space
TeamViewer

TeamViewer is an application that allows a technician to remotely access your computer and troubleshoot any problems you may have.

There should be a program called TeamViewer on your computer. Make sure to open that program and provide the User ID and PIN that TeamViewer provides. 

If you cannot find the program on your computer, please follow the instructions below:

Please download the following software to start the remote control tool TeamViewer Quick support:

https://get.teamviewer.com/gns6heu

Please provide your User ID and Password that TeamViewer provides you and we will remote connect. 


Present Username and Password

DO NOT PROVIDE YOUR LTU network/computer password or LTU email password.

DUO Two-Factor Authentication Faculty/Staff Student Accessing Team Shares Only

DUO Installation Instructions

You will have received an enrollment email from no-reply@duosecurity.com with the subject “Duo Security Enrollment”. Click the link in the email to start the DUO installation process.

If you have not received the DUO enrollment email or deleted it in error, please email helpdesk@ltu.edu for assistance.

To download the DUO installation instructions please click here.

For instructions on DUO Device Management please click here.


Windows 10

1. Navigate to Global Protect on your computer
2. Type vpn.ltu.edu into the portal
3. Enter your Campus login username and password



4. After clicking sign in, you should receive a DUO prompt on the device you previously registered with DUO. Accept the prompt to complete the connection.



5. You should now be connected to the VPN tunnel

 

Mac

1. Click the globe icon in the system menu in the top right of the screen

2. Enter vpn.ltu.edu for the portal address.



3. Enter your campus username and password, then click Sign In.



4. After clicking sign in, you should receive a DUO prompt on the device you previously registered with DUO. Accept the prompt to complete the connection.



5. Once you have accepted the DUO prompt, the GlobalProtect window on your computer will show connected.
GlobalProtect Installation

Windows Installation

1. Open your internet browser and navigate to vpn.ltu.edu
2. Login using your Campus login username and password.



3. After clicking sign in, you should receive a DUO prompt on the device you previously registered with DUO. Accept the prompt to complete the connection.



4. Select the correct VPN client for your computer, it will then automatically download.



5. Navigate to your downloads folder and double-click the installation file, the program will then install.

Mac Installation

1. Open your internet browser and navigate to vpn.ltu.edu
2. Login using your Campus username and password.



3. After clicking sign in, you should receive a DUO prompt on the device you previously registered with DUO. Accept the prompt to complete the connection.



4. Select Mac 32/64 bit GlobalProtect agent link to automatically download the file.



5. Navigate to your downloads folder/location and double-click the GlobalProtect installation file.



6. Follow the prompts for install. At some point during the installation, you will need to allow Palo Alto to load. This may be indicated with a message indicating the System extension was blocked.



7. If it does not automatically open this system preferences window, you will need to open it manually. This is done by clicking on the Apple icon in the top left corner of the screen. Click System Preferences, Security & Privacy. In the lower portion of the screen, you will see an allow button to be click in order to load the Palo Alto software. This only needs to be done once during install.