For information regarding the new phones, please see the links and video below.

Avaya J129-
Phone Manual
Quick Reference Sheet

Avaya 9608-
Phone Manual
Quick Reference Sheet

Phone FAQ

Incorrect Time- 
The J-129 model phones may show an incorrect time, to fix this please reboot the phone. To reboot the phone, unplug the cable on the outside of the phone and then plug it back in. Rebooting takes about 10 minutes.

Long Distance Calling-
Long Distance Call Instructions
Long distance access codes no longer require "16" before them to work.