Welcome to eHelp
eHelp is a one stop source for instructions and documentation to help you navigate the computing environment at Lawrence Tech.
Laptop Returns (By Appointment Only)
Laptops will be due final exam week (05/13/2020 - 05/15/2020) for graduating students and those not registered for the Summer or Fall semester.
Laptop returns are available by appointment only, to schedule an appointment contact the Help Desk at firstname.lastname@example.org
Information will be posted on ltu.edu/ehelp as well as published in the LTU newsletter.
Please email the Help Desk at email@example.com for shipping information.
The Help Desk currently has limited hours, available by appointment.
Please contact us at firstname.lastname@example.org or 248.204.2330 for assistance.
Faculty+Staff: Please visit "Teaching and Working Off Campus" on Canvas for remote work instructional materials.
Reset your Campus Password
Click here to reset your Campus/Network password.
Architecture/Architectural Engineering student registered for summer or fall classes – new laptops will be issued and you may exchange your laptops at the Help Desk. Please save your data prior to visiting the Help Desk.
CoAS/CoBIT undergraduate students registered for summer or fall classes – new laptops will be issued and you may exchange your laptops this week at the Help Desk. Please save your data prior to visiting the Help Desk.
Transportation Design/Industrial Design students registered for summer or fall classes – new laptops will be issued and you may exchange your laptops this week at the Help Desk. Please save your data prior to visiting the Help Desk.
All other colleges/majors – information will be posted on ehelp.ltu.edu when images and laptops are available. Students can also email email@example.com for more information.
Below are phishing attempts. DO NOT REPLY TO THESE MESSAGES and DO NOT CLICK ON ANY LINKS OR DOCUMENTS ATTACHED TO THESE EMAILS
- URGENT REQUEST 07/18/2019
- Are you on campus 06/17/2019
- URG PURCHASE ASST 05/29/2019
- Request 05/15/2019
- hi 04/16/2019
- No Subject 04/05/2019
- Urgent Response 04/05/2019
- Follow up 04/04/2019
- Re: Email / Admin 03/29/2019
- PLEASE REPLY IMMEDIATELY 03/18/2019
- how are you doing? 03/15/2019
- Hi Name 03/14/2019
- Hello dear 03/13/2019
- No Subject 03/10/2019
- Hello are you available? 03/05/2019
- No Subject 03/04/2019
- Re: 03/02/2019
- No Subject 03/02/2019
- Urgent 03/01/2019
- No Subject 02/25/2019
- Fwd: 2/20/2019
- Follow up 2/11/2019
- Favor 02/06/2019
- Benefits Open Enrollment Issue 2/4/2019
- Urgent reply 01/29/2019
- Found a broken link on your page 01/24/2019
- URGENT REPLY 01/17/2019
- Urgent reply 01/17/2019
- Favor 01/16/2019
- URGENT REPLY 01/16/2019
eHelp 2019 Phone System Updates
Long Distance Calling: Please click here for information regarding long distance calling.
(Long distance access codes no longer require "16" before them to work.)
FAQ: Click here for frequently asked questions regarding the new phone system.
Click here for information regarding the updated phone system.
Click here for the Quick Reference Guide for the Avaya 9608 phones.
eHelp 2019 Updates
Click here for information regarding updates for the Spring 2019 semester.
Hours of Operation
Monday-Friday: 8 a.m.-6 p.m.
|Location: C203|| Saturday & Sunday:
Closed – available by email
|Taubman Student Services Center
All other times by appointment
Laptop Distribution and Return Dates
Click the image below for more details
LTU Wireless/Network Issues?
Protect Your Account!
The tips and tools in this checklist can help prevent unauthorized access to your Gmail and secure your account if it was recently compromised.
With 2-Step Verification, you’ll protect your account with both your password and your phone. http://www.google.com/landing/2step/
You might also want to go through Gmail security checklist: https://support.google.com/mail/checklist/2986618