Welcome to eHelp
eHelp is a one stop source for instructions and documentation to help you navigate the computing environment at Lawrence Tech.
Reset your Campus Password
Click here to reset your Campus/Network password.
LinkedIn Learning
LTU is upgrading from Lynda.com to LinkedIn Learning on November 8, 2019.
For information about LinkedIn Learning, click here.
Laptop Update
Architecture/Architectural Engineering student registered for summer or fall classes- new laptops will be issued and you may exchange your laptops at the Help Desk. Please save your data prior to visiting the Help Desk.
CoAS/CoBIT undergraduate students registered for summer or fall classes - new laptops will be issued and you may exchange your laptops this week at the Help Desk. Please save your data prior to visiting the Help Desk.
Transportation Design/Industrial Design students registered for summer or fall classes - new laptops will be issued and you may exchange your laptops this week at the Help Desk. Please save your data prior to visiting the Help Desk.
All other colleges/majors - information will be posted on ehelp.ltu.edu when your images and laptops are available. Or you may email helpdesk@ltu.edu for more information.
Phishing Alerts
Below are phishing attempts, DO NOT REPLY TO THESE MESSAGES AND DO NOT CLICK ON ANY LINKS OR DOCUMENTS ATTACHED TO THESE EMAILS
2019
- URGENT REQUEST 07/18/2019
- Are you on campus 06/17/2019
- URG PURCHASE ASST 05/29/2019
- Request 05/15/2019
- hi 04/16/2019
- No Subject 04/05/2019
- Urgent Response 04/05/2019
- Follow up 04/04/2019
- Re: Email / Admin 03/29/2019
- PLEASE REPLY IMMEDIATELY 03/18/2019
- how are you doing? 03/15/2019
- Hi Name 03/14/2019
- Hello dear 03/13/2019
- No Subject 03/10/2019
- Hello are you available? 03/05/2019
- No Subject 03/04/2019
- Re: 03/02/2019
- No Subject 03/02/2019
- Urgent 03/01/2019
- No Subject 02/25/2019
- Fwd: 2/20/2019
- Follow up 2/11/2019
- Favor 02/06/2019
- Benefits Open Enrollment Issue 2/4/2019
- Urgent reply 01/29/2019
- Found a broken link on your page 01/24/2019
- URGENT REPLY 01/17/2019
- Urgent reply 01/17/2019
- Favor 01/16/2019
- URGENT REPLY 01/16/2019
VPN/DUO Two-Factor Authentication Faculty/Staff and Students Accessing Team Shares Only
eHelp 2019 Phone System Updates
Long Distance Calling: Please click here for information regarding long distance calling.
Long distance access codes no longer require "16" before them to work.
FAQ: Please click here for frequently asked questions regarding the new phone system.
Please click here for information regarding the updated phone system.
Please click here for the Quick Reference Guide for the Avaya 9608 phones.
eHelp 2019 Updates
Please click here for information regarding updates for the Spring 2019 semester.
Contact Information |
Fall Hours of Operation |
| Phone: 248.204.2330 Email: helpdesk@ltu.edu |
|
| Location: C203 | Saturday & Sunday: Closed – available by email. |
| Taubman Student Services Center Campus Map |
All other times by appointment. |
Laptop Distribution and Return Dates!Click the image below for more details  |
LTU Wireless/Network Issues?
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Protect Your Account!
The tips and tools in this checklist can help prevent unauthorized access to your Gmail and secure your account if it was recently compromised.
With 2-Step Verification, you’ll protect your account with both your password and your phone. http://www.google.com/landing/2step/
You might also want to go through Gmail security checklist: https://support.google.com/mail/checklist/2986618
Available software for LTU Students only
Click the image below and register a new account at LTU On The Hub to start downloading your discounted software.
