Improve your technical claim handling ability. Claim professionals handle a wide variety of claims, including property, auto, workers compensation, and bodily injury claims. Earning the AIC designation can improve your technical claim handling abilities as well as your communication and negotiation skills. You can take the standard multiline approach, which covers personal lines as well as commercial lines property and liability, or you can choose among four specialty paths if one of them would better suit your career needs.

The AIC program was developed with the technical and financial assistance of the National Association of Independent Insurance Adjusters. Many companies use it as an official part of their claims training programs.

AIC 33
Claim Handling Principles and Practices: Activities in the claim process, basic investigation, fraud detection, good faith claim handling, ethics, negotiation skills and litigation management.

AIC 34
Workers' Compensation and Managing Bodily Injury Claims: Workers’ Compensation System, Compensability, Statutory Benefits, Bodily Injury Claim Management, Injury and Treatment Evaluation, Impairment and Disability, Rehabilitation, Low Back Injury Claims, Medical Investigation, and Assessing Treatments and Disability

AIC 35
Property Loss Adjusting: Persons/Property Insured, Causes of Loss, Loss Adjusting Process and Procedures, Fraud, Residential Construction, Preparing Estimates, Merchandise/Time Element Loss, Auto Physical Damage, and Contractor’s Equipment

AIC 36
Liability Claim Practices: Liability Investigation; Evaluation of Damages; Litigation Management; Auto/Home/Commercial Liability and Coverage Issues; Settlement & ADR Strategies; Case Studies

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*To find out more, contact the Professional Development Center

Phone: 248.204.4050
Fax: 248.204.4017
E-mail: meloche@ltu.edu