As online faculty members, you may occasionally encounter a student who truly "hopes" to be successful in an online class but cannot bring the time, effort, and/or skill to bear to translate that hope into acceptable academic performance. If a student fails your class, the student will need to re-enroll in the class at his/her own expense, and may need to take an additional class to insure that they maintain the academic GPA required for graduation. Academic probation may also occur.
As an instructor, you cannot remove a student from a class due to poor academic performance, and you should not ignore ongoing poor performance as this is not in the best interests of either the student or of the University. Here are some practical suggestions for dealing with student performance issues in your online class:
As adult learners, the student may choose not to take advantage of the counsel and resources available, but you should continue to actively counsel the student during the semester to demonstrate your concern for his/her academic progress and to be certain that the consequences of poor academic performance are clearly outlined.