President and CEO of ForeSee Results in Ann Arbor. Since the companyís founding in 2001, he has overseen significant growth in its clients, revenues, and employees. Freed has more than 20 years of experience in senior management and in directing e-commerce and technology initiatives. An expert on Web customer satisfaction, Freed speaks extensively on the topic at private and public sector industry events and has been quoted in numerous publications and media. Previously, he held several senior executive positions at Compuware Corp., leading a variety of e-commerce and professional services programs. Most recently, he served as vice president of e-business, where he was responsible for directing the national e-business practice and for the design, development and implementation of e-business strategies for numerous companies. Before joining Compuware, Freed held various positions including chief technology officer at what was then Bank One. He is currently on the board of directors and the executive committee of the Ann Arbor IT Zone, and previously held leadership positions at ASC X12, a national EDI standards group, and several other industry groups. Freed received his bachelorís degree in computer science from the University of Michigan and received his MBA from Wayne State University.