Staff Job Postings

JOB TITLE: Help Desk Operations Specialist
POSITION NUMBER: HE9994
HIRING SUPERVISOR: Director Help Desk Services
DIVISION:  ITSDO
DEPARTMENT: Help Desk
TYPE:  Full-Time

JOB DUTIES:  The primary responsibilities will be to lead and develop processes for operational excellence through creating, documenting, and deploying processes and procedures within the Help Desk Services department as well as supervisory responsibilities for part-time student staff.  Typical duties include managing the daily operations of the help desk and support services to include hiring, training, and schedule work assignments for part-time student staff.  Monitoring response times, evaluating user-satisfaction levels and making recommendations for improvement.  The position requires strong leadership skills.  Candidate must possess excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and have the ability to work in a team environment.  Candidate must have a strong technical understanding of the various hardware, software and networking systems supported. 

QUALIFICATIONS: Minimally a bachelor's degree required along with three years related experience.  

Applicants should mail a cover letter, resume and salary history to:  Help Desk Operations Specialist, Lawrence Technological University, 21000 W. Ten Mile Road, Southfield, MI.  48075.  Resumes will not be accepted via email.  A salary history must be included to be considered.

 

JOB TITLE:  Admissions Regional Counselor (Chicago area)
POSITION NUMBER:   AC9986
HIRING SUPERVISOR:  Director of Admissions
DIVISION:  Administration
DEPARTMENT:  Admissions
TYPE:  Full-Time

JOB DUTIES: The candidate will recruit and enroll a diverse group of bright, motivated and adventurous students for Lawrence Technological University through the effective management of their assigned region. The candidate will be responsible for all contact with prospective students from high schools, two-year colleges, other universities, and non-traditional students in assigned geographic areas.  This includes travel to high schools and community colleges on a regular basis, as well as office counseling and advisement.  Telemarketing and written follow-up to qualified candidates is also required.  The Admissions Counselor uses independent judgment in responding to and taking action on demands and expectations placed on the University's marketing endeavors. 

QUALIFICATIONS: Bachelor's degree (B. A.) from four‑year college or university; or two to three years related experience in an educational setting, student services or customer services field or equivalent combination of education and experience.  Experience using computers, software, and Internet based applications.

JOB TITLE: Secretary
POSITION NUMBER: CEH999
HIRING SUPERVISOR:  
DIVISION: College of Engineering
DEPARTMENT: Civil Engineering
TYPE: Part-Time

JOB DUTIES:  The College of Engineering at LTU has a part-time Secretary position available in its Department of Civil Engineering.  The person in this position will work closely with all members of the Civil Engineering Department as well as the Civil Engineering and Dual Degree students. Duties include supporting the departments outside grant programs, contacting students, directing phone inquiries, greeting and directing visitors, providing general information, and ensuring office operations run smoothly. Outstanding computer skills in Microsoft Word, Excel and PowerPoint are essential. The person in this position must have impeccable personal skills.

QUALIFICATIONS:  The Candidate must have an Associate’s degree (A.A.) or equivalent from a two year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.   Outstanding working knowledge of computers is essential.  Interested candidates should send a resume and list of three references to:  Kathy Gilman, Department of Civil Engineering, Lawrence Technological University, 21000 West Ten Mile Road, Southfield, MI.  48075.  Fax number: (248) 204-2568

JOB TITLE: Marketing, Recruitment, Promotion Coordinator, Center Coordinator
POSITION NUMBER: TA9996
HIRING SUPERVISOR: Assistant Dean
DIVISION:  College of Management
DEPARTMENT: Dean’s Office
TYPE:  Full-Time

JOB DUTIES:  The successful candidate will be responsible for marketing, recruitment and the promotional activities of the College of Management education centers in collaboration with the College's education centers' managers and the Offices of Advancement and Admissions.  Candidate will serve as College of Management's liason with the Office of Advancement, Admissions, and coordinating special events.  Traveling between campus and the College's education center is required.  

QUALIFICATIONS:   Bachelor or Master Degree with significant experience in marketing and/or communications.  Significant experience in all areas of office admiistration including use of Microsoft Word, Excel and PowerPoint.  Must be comfortable dealing with high level executives and politically charged situations.  Experience organizing and hosting social events desirable.  

JOB TITLE: Technical & Administrative Assistant
POSITION NUMBER: TA9999
HIRING SUPERVISOR: Asst. Dean/Chief Operating Officer
DIVISION: College of Management
DEPARTMENT: Dean’s Office
TYPE:  Full-Time

JOB DUTIES:  The candidate will provide technical and administrative support to the College’s faculty and staff, and the DBA and DMIT programs.  Maintains operations in the M215 lab and troubleshoots computer problems for the College of Management. The candidate supervises part-time lab assistants.  Maintains the BlackBoard policies and procedures for students and faculty.  Responsible for updating the COM’s websites.  Serves as part of the office staff to ensure that operations run smoothly and efficiently.

QUALIFICATIONS : Bachelor degree or equivalent in IT related field ; or two to three years related experience and/or training; or equivalent combination of education and experience.

 

JOB TITLE:  Applications Analyst
POSITION NUMBER:   SS9996
HIRING SUPERVISOR: William Wachob
DIVISION:  IT Services
DEPARTMENT: Applications Support
TYPE:  Full-Time

JOB DUTIES:  Primary technical contact for various processing and course management systems in use at the university. Candidate will act as project leader or team member on projects related to upgrading software systems or investigating and implementing new software systems. Develop training plans and/or presentations. Candidate interacts with both internal and external customers/vendors during the course performing assigned duties.

QUALIFICATIONS:  BS in Computer Science, Business Information Systems or equivalent experience and three to five years in an IT analyst position within a large organization.  Advanced degree preferred.  The position required a combination of Analyst skills, programming and operations skills.  Candidate will perform task in all areas. 

JOB TITLE:  Applications Analyst
POSITION NUMBER:   SS9995
HIRING SUPERVISOR: William Wachob
DIVISION:  IT Services
DEPARTMENT: Applications Support
TYPE:  Full-Time

JOB DUTIES:  Primary technical contact for various processing and course management systems in use at the university. Candidate will act as project leader or team member on projects related to upgrading software systems or investigating and implementing new software systems. Develop training plans and/or presentations. Candidate interacts with both internal and external customers/vendors during the course performing assigned duties.

QUALIFICATIONS:  BS in Computer Science, Business Information Systems or equivalent experience and three to five years in an IT analyst position within a large organization.  Advanced degree preferred.  The position required a combination of Analyst skills, programming and operations skills.  Candidate will perform task in all areas. 

JOB TITLE:  Applications Analyst
POSITION NUMBER:   SS9994
HIRING SUPERVISOR: William Wachob
DIVISION:  IT Services
DEPARTMENT: Applications Support
TYPE:  Full-Time

JOB DUTIES:  Primary technical contact for various processing and course management systems in use at the university. Candidate will act as project leader or team member on projects related to upgrading software systems or investigating and implementing new software systems. Develop training plans and/or presentations. Candidate interacts with both internal and external customers/vendors during the course performing assigned duties.

QUALIFICATIONS:  BS in Computer Science, Business Information Systems or equivalent experience and three to five years in an IT analyst position within a large organization.  Advanced degree preferred.  The position required a combination of Analyst skills, programming and operations skills.  Candidate will perform task in all areas. 

JOB TITLE:  Applications Analyst
POSITION NUMBER:   SS9993
HIRING SUPERVISOR: William Wachob
DIVISION:  IT Services
DEPARTMENT: Applications Support
TYPE:  Full-Time

JOB DUTIES:  Primary technical contact for various processing and course management systems in use at the university. Candidate will act as project leader or team member on projects related to upgrading software systems or investigating and implementing new software systems. Develop training plans and/or presentations. Candidate interacts with both internal and external customers/vendors during the course performing assigned duties.

QUALIFICATIONS:  BS in Computer Science, Business Information Systems or equivalent experience and three to five years in an IT analyst position within a large organization.  Advanced degree preferred.  The position required a combination of Analyst skills, programming and operations skills.  Candidate will perform task in all areas.