ehelp system privileges

unlocked padlockBelow are the guideleines for processing requests for system privileges. system privileges includes mail distribution members, printer access, access to shares, establishing of local administrator privileges for PCs and any other access to LTU systems. System privileges are not to be granted until we receive concurrence from someone.

Simply put, no one may request privileges for themselves. If in doubt, wait until the Director of the EDCC has approved it. See the guidelines listed below for details.



Guidelines

Mailing Lists

  • Requests for mailing list creation require email approval by University President's Office or their administrative support person. 
  • If the University Presidents Office is unavailable and will not be available before the list is needed, the Director of the EDCC may accept the Provost's or their administrative support person's email approval.
  • Requests for updates to mailing lists need email approval from the appropriate College Dean or Department Director that owns the list or their administrative support person.  
  • Requests for changes from department administrators or secretaries are not generally accepted.

Printer Access

  • Requests for changes in printer access need email approval from the appropriate Department Chair, Director or Manager that owns the printer or their administrative support person. 
  • The authorized college IT support person may also request printer access via email for others in their college. 
  • Requests for changes from department administrators or secretaries are not generally accepted.

Shared Drive Access

  • Requests for changes in share access need email approval from the appropriate Department Chair, Director or Manager that owns the printer or their administrative support person. 
  • The authorized college IT support person may also request printer access via email for others in their college. 
  • Requests for changes from department administrators or secretaries are not generally accepted.

Local Administrator Privileges

  • Only one local administrator per machine.
  • In the case of "public" machines, such as those in the adjunct common offices, the appropriate authorized person from the college or area will be designated as the local administrator.
  • When re-imaging a machine when someone has left the university the appropriate authorized person from the college or the local department chair or manager is assigned as local administrator.