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IT News and Views

 

SPOTLIGHT

  • Key.gif

    Safe Connect for wired connections
    Computers that are hard wired to our network will soon have the added security of Safe Connect. more

  • Security

    LTU Guest network now even more secure
    The wireless SSID, “LTU Guest,” connection has been adjusted to incorporate more security measures. more

  • Google Growth

    Google Drive storage capacity increase
    Google Drive will soon be updating the amount of storage user can access. more 

  • gmail icon

    How to spot a potentially harmful email
    It’s amazing how easy it is to convince people that an email is legitimate. But how can you tell if an email is really coming from where it claims? more 

  • Google Drive

    Student Data Storage Update
    Starting May 13, 2013, all incoming student data storage will be located on Google Drive. more 

  • Java Icon

    Java 7 Security Alert Recommendations
    A Java 7 security alert has been announced. Do not upgrade to Java 7 if you have a previous version. more 

  • Technology Help

    eHelp Main Page
    Find assistance for many of your technology issues. Please visit our eHelp page or contact the Help Desk in the Taubman Building, at 248-204-2330 or helpdesk@ltu.edu. more 

7/11/14 Update - Laptop Return and New Adaptors

Adjuncts: ALL laptops are due by July 31. Our lease on the Fujitsu and Lenovos has expired, and we are collecting all laptops. Please return on time to avoid potential charges. Fall distribution hours can be found on our website at: http://www.ltu.edu/ehelp/laptop_distribution.asp

Full-time Faculty: You may schedule an appointment to exchange your current laptop now to avoid the rush during our open hours in the fall. Schedule your appointment by clicking on the BOOK NOW button on http://www.ltu.edu/ehelp/laptop_distribution.asp

Faculty: IT Services will be providing adapters for the Yogas to your LCD monitor, classroom projectors, and a USB to ethernet connector. Any other connectors or adapters desired will be your responsibility.

The LTU Bookstore will be carrying external DVD drives, eraser styluses, and projector adapters. They expect to have their supplies in by the start of Fall semester.


6/10/14 Update - Email Communication

After a review of the risks and liability in using email addresses other than the official LTU email address, and to ensure consistent, timely, and safe communication to the campus community, there has been a change approved to our email communication practices. Effective August 1, the only email address that will be allowed in Banner/Blackboard will be the @ltu.edu email address assigned to students, faculty, and staff.

All communication from LTU to students, faculty, and staff will be made through the ltu.edu addresses and will not be sent to any other email addresses. If you have an alternate email, you can forward the LTU email directly to that other email. Otherwise, as we have expected in the past, you must access your LTU email to get important messages and information on campus and academic activities. Your LTU email is easily accessed from the my.ltu.edu website.


 

6/10/14 Update - Year End Financial Processing

Each year, as we approach our fiscal year end at June 30th, the university provides all staff and faculty with key dates for various purchasing and cash functions that occur in every department.  These instructions are important because they help us remain compliant with accounting rules and regulations, and with audit compliance.  Please see below for a summary of each date:

Date

Time

Action

6/06/14

6:00 pm

Requisitions received by Purchasing

6/13/14

6:00 pm

Requisitions approved in Banner

6/26/14

12:00 pm

Petty cash funds closed, receipts and balances available for reconciliation

6/30/14

10:00am

Cash deposits received by Student Accounting

6/30/14

12:00pm

Credit card transactions completed

6/30/14

12:00 pm

Banner shut down for year-end processing

7/01/14

9:00 am

Banner back up for new fiscal year

7/07/14

5:00 pm

Travel and expense reimbursement requests received by Finance Office

7/07/14

6:00 pm

Documents that must be recorded in FY14 received by Accounts Payable

 

4/01/14 Update - Fall 2014 Machines

The LTUZone Committee, comprised of representatives from all areas of campus, has worked over the past year to determine the future direction of the laptop program here at LTU.  Surveys of faculty/staff/students were disseminated, reviews were done of all current and future software needs for each program and testing was done of various machines that would meet our collective needs.
 
Based on all this work, an equipment selection was made.  Below are the two machines that were chosen:
 
1)  Lenovo Yoga Tablet  (Engineering, A&S and Management)
2)  HP Z-Book for workstations (Architecture, Transportation Design, Architectural Engineering)
 
These two machines met all the criteria presented by the various programs and far exceed the current equipment.  Approximately 240 students, faculty and staff evaluated and provided equipment feedback in the demonstration room  Based on the volume of machines we will purchase, the LTUZone program represents an investment of approximately $5 Million over the next three years.
 
We want to recognize the members of the LTUZone Committee and their hard work and commitment over the past year.  This is a major piece of what sets us apart from other universities, and we thank them for their participation.
 
The specifications of the Lenovo Yoga and HP Z Book are listed below:
   
   

Architecture, Architectural Engineering, Transportation Design, Game Development

Management, Arts and Sciences, Engineering

Media Communication, Audio Tech Engineering, Graphic Design

HP ZBook Laptop workstation

Lenovo Yoga Convertible Tablet

Apple MacBrook Pro

Intel Core i7 4800MQ (2.70GHz)

Intel Core i7 4500U (1.80GHz) Haswell ULT 22nm Technology

2.0 GHz Quad-core Intel Core i7, Turbo Boost up to 3.2 GHz

16GB

8GB

16 GB

1920x1080

1920x1080

2880x1800

15.6" LED

12.5" MultiTouch with Combined Wacom digitizer black pen

15" with Retina Display

2048MB NVIDIA Quadro K2100M

Intel HD Graphics

Intel Iris Pro Graphics

Intel Centrino Advanced N 6235

Intel® Dual Band Wireless-AC 7260

802.11ac

256GB SSD

256GB SSD

256 GB Flash Storage

Windows 8.1 64-bit

Windows 8.1 64-bit

OS X Mavericks

Display port, Mini Display port, Headphone port, VGA Port, Ethernet Port, 4 USB ports

Mini HDMI, SD Card Slot, Headphone port, 2 USB ports

2 Thunderbolt ports, 2 USB 3 ports, HDMI, headphone port, dual microphones, SDXC card slot

Number Keypad

Stylus Included

Backlit keyboard

Integrated Bluetooth

Integrated Bluetooth

Bluetooth 4.0 wireless

Integrated Webcam 720p HD 15

Integrated Camera

720p FaceTime HD Camera

 
 
 

9/30/13 Update - Coming soon to wired connections…Safe Connect

All computers that are hard wired to our network will soon have the added security of Safe Connect.

  • Users should not experience anything differently in the day-to-day use of their computer when this policy goes into effect.
  • The initial change that users will experience when this policy first is put into effect is that on their next use of a computer that is hard wired to the network, users will be required to download and install the Safe Connect policy key on their machine.
  • Click here for more detailed directions.

You may contact the Help Desk, 248.204.2330 or helpdesk@ltu.edu, for assistance.


9/30/13 Update - LTU Guest network now even more secure

The wireless SSID, “LTU Guest,” connection is being adjusted to incorporate more security measures.

  • This change will not affect the users of the SSID, “LTU Network,” connection or wired connections.
  • For added security, the SSID,”LTU Guest,” connection will no longer allow connection to any LTU resources, such as LTU printers, shares, etc.
  • In order to access any of these types of resources, you must connect to SSID, “LTU Network” connection or a wired connection.

If you are experience any difficulties accessing LTU resources, please contact the Help Desk, 248.204.2330 or helpdesk@ltu.edu


9/30/13 Update - Google Drive storage updates

Google Drive has updated the amount of storage user can access.

  • Instead of 25 GB for Gmail and another 5 GB for Drive and Google+ Photos, you get 30 GB of unified storage for free to use as you like between Drive, Gmail, and Google+ Photos.
  • Further information on how to use Google Drive.

9/13/13 Update - How to spot a potentially harmful email

It’s amazing how easy it is to convince people that an email is legitimate. But how can you tell if an email is really coming from where it claims?

  • Here is a document explaining two checks you can do to quickly to spot a potentially harmful email.
  • It shouldn't take more than a few minutes to master and, if it saves you even once, it will have been well worth the time you invested.
  • If an email fails either of these tests or if something else about it doesn’t seem right, please mark the email as Spam.

Also remember that some harmful emails may actually just be trying to get you to go to the fake site where your computer can be compromised.

So don't click on a link just to see what's there, simply accessing a malicious site could result in the compromise of your computer.

You may contact the Help Desk at helpdesk@ltu.edu or 248.204.2330 for assistance.


9/30/13 Update - Student Data Storage

All incoming student data storage will be located on Google Drive. Students that currently have data stored on their “M” drive will continue to have access until further notice.

  • Your Google Drive is accessible by logging in to your LTU email account and clicking "Drive" at the top of the window. Google Drive Support.
  • Each student has 30 GB of free storage available on Google Drive with the opportunity to purchase more from Google. Click here for details.

Google Drive User benefits:

  • Access your files remotely.
  • Accessible on any device with internet access. Google Drive has its own mobile application.
  • Send large files to your colleagues, classmates, instructors and friends directly from your Gmail account. File sharing is not limited to those with LTU accounts.
  • Efficient searches by recognizing objects in your images and text in scanned documents.
  • View over 30 file types right in your browser—including HD video, Adobe Illustrator and Photoshop—even if you don’t have the program installed on your computer.

You may contact the Help Desk at helpdesk@ltu.edu or 248.204.2330 for assistance.


9/30/13 Update - Java 7 Security Alert Recommendations

A Java 7 security alert has been announced. Java is a necessary component used by many applications including Blackboard and Banner. Many of our users are already using previous versions of Java which are supported for use with Banner.

To determine your current version of Java, you may visit Java's website. Do not upgrade to Java 7 if you have a previous version (Banner and portions of Blackboard use Java 6 and will not work properly with Java 7).

Until a fix has been released, you may wish to disable Java on your browser. To disable Java on various browsers, you will find instructions here. Remember that you will need to enable Java when using Blackboard or Banner.

Please follow all safe browsing guidelines, including:

  • Keep your Anti-Virus software up-to-date at home and school.
  • Create and use strong passwords.
  • Change your passwords often.
  • Beware of links in instant messages, social media, email, attachments, etc.
  • Only visit reputable/familiar websites.

We recommend choosing one Browser (Internet Explorer, for example) for your Java needs and no other activities. Use another browser (Firefox or Safari) with Java disabled for your other general web browsing. Please also keep your anti-virus software up to date to help with protection and don't visit unknown websites.

As always, for any questions or concerns, please contact the LTU Help Desk at helpdesk@ltu.edu at any time.