Welcome to the eHelp page!

The eHelp page is a one stop source for instructions and documentation to help you navigate the computing environment at Lawrence Tech.  From this page, you can find information on Blackboard, the Laptop program, Webmail, BannerWeb, available software, campus printers, and more. 

Please use the menus on the left to find the information you're looking for.  If you cannot find an answer to your question, please let us know by clicking this link and telling us what you'd like to see included on this page.

If you need immediate assistance, please contact the Computer Help Desk by phone at 248.204.2330 or by email at helpdesk@ltu.edu.

The eHelp page is a joint venture of the eLearning Department and the Computer Help Desk.

Blackboard 9.1 Upgrades Installed!!

On May 14-15, 2011 Lawrence Tech successfully upgraded Blackboard to Version 9.1 Service Packs 1-5.  While some outstanding issues remain unresolved, this upgrade resulted in a number of new features and improved functionality.
For a complete list of new features, feature enhancements and remaining outstanding issues click on the links below

http://ltu.edu/ehelp/bb9_upgrades_su11.asp 

How Do I Log On To Blackboard 9.1?

When you log on to Blackboard this semester, you will use the same user name as you use for your Lawrence Tech web mail. You will also have a new password (birth date in the form of mmddyyyy) which you should changeimmediately after logging on for the first time. To see step-by-step instructions, click here for the detailed PDF instructions.

Internet Explorer and Blackboard 9.1

We strongly recommend using Firefox instead of Internet Explorer. If you do not have Firefox, click the link below to download and install.

http://www.mozilla.com/en-US/firefox/ie.html